Phone: 0203 6918833 Email: sales@vantainer.com

Refund policy

  • You may return the goods to us within 14 days from the date you received them provided they are returned in perfect condition and in their original packaging.
  • Please be aware you will be responsible for the return shipping costs.
  • The item cost will be refunded once we are satisfied the product(s) are in perfect condition in their original packaging.
  • The shipping costs incurred on despatch to the customer will not be refunded.
  • In the event the product(s) being returned were specially ordered a handling fee of up to 15% for the return of product(s) will be charged prior to refund.
  • We shall refund the purchase price, less any due handling fees, of the goods within 30 days of the order being cancelled or returned.
  • If any goods are returned damaged, we reserve the right to levy a charge proportionate with our costs of processing the sale.